Terms of Use
Last updated: 10.01.2025
Introduction
These Terms of Use (hereinafter referred to as the 'Terms') govern the relationship between TablQ LLC (hereinafter referred to as 'We,' the 'Service,' or 'TablQ LLC') and you (hereinafter referred to as the 'User' or 'You') when you access and use the websites, platforms, applications, and other related services provided by TablQ LLC.
ATTENTION!
Please read these Terms carefully before using our Service. By using our websites or other services, you fully agree to these Terms. If you do not agree with any provision here of, please discontinue the use of the Service.
1. Purpose of the Service
1.1. Description of Services
TablQ LLC provides restaurants and other dining establishments with comprehensive solutions for creating and managing websites, online video menus, and other integrated services (including professional photo and video production, marketing integrations, POS connections, etc.).
1.2. Status of TablQ LLC
We act as an independent service provider and are not Your agent, employee, or representative. We reserve the right to provide similar services to other clients.
2. Acceptance of the Terms
2.1. Electronic Consent
By using the Service, You acknowledge that You have carefully read, understood, and accepted these Terms. If these Terms are signed electronically (for example, by checking the “I agree” box or clicking the “Accept” button), such an electronic signature shall be legally binding.
2.2. Minimum Age
The Service is intended for users aged 18 and older (or older, if required by the law in your jurisdiction). If You are not of legal age, please refrain from using the Service.
2.3. Changes to the Terms
We may update or amend these Terms from time to time. You will be informed of any material changes by email or via a notice on the website at least 10 (ten) days before such changes take effect. By continuing to use the Service after the updated Terms take effect, You fully agree to these Terms.
3. Account
3.1. Access Security
You are responsible for maintaining the confidentiality of Your login credentials (username, password). In the event of unauthorized access or suspicion thereof, You must immediately notify TablQ LLC.
3.2. Refusal of Registration
We may refuse to create an account or suspend an existing one if You violate these Terms, applicable law, or third-party rights.
4. Intellectual Property Rights
4.1. Ownership of the Service
All intellectual property rights to the Service, including but not limited to design, code, photo and video materials, templates, texts, logos, remain the exclusive property of TablQ LLC. Entering into these Terms does not transfer any exclusive rights to the User, other than a limited right to use TablQ LLC’s materials for the intended purpose.
4.2. Created Materials
In the course of providing services (photo and video production, website creation, layouts, etc.), TablQ LLC retains the copyright to all created materials. You (the Client) receive a non-exclusive, limited license to use such materials for Your own commercial purposes. Any reuse or distribution of video materials without a clear attribution “Created by TablQ LLC” is prohibited if required by the chosen package. Violations may result in a penalty or a requirement to remove such content.
4.3. Commercial and Technical Information
Disclosure of technical details, functionality, or commercial information about the platform is prohibited without the written consent of TablQ LLC. In the event of unauthorized disclosure, TablQ LLC may take legal action and seek compensation for damages.
5. Use of the Service
5.1. Access and Subscription
To gain full access to all functionalities (creating video menus, integrations, automation modules, etc.), You must subscribe and pay according to the tariff plans listed on our website or in Your TablQ LLC account. The minimum subscription term is 360 days (or another term specified in Your agreement). After the end of this term, the subscription automatically renews unless the User has canceled it in advance.
5.2. Restrictions on Use
It is prohibited to use the Service to distribute illegal, offensive, or misleading content. It is prohibited to alter or modify the Service without prior written consent from TablQ LLC. It is prohibited to attempt to reverse-engineer the Platform or obtain its source code by any means. It is prohibited to violate the rights of third parties or the law in the course of using the Service.
5.3. Changes to Functionality
We reserve the right to improve, modify, or add remove features in the Platform to enhance the quality of the services provided. Such updates are provided at no additional cost under an active subscription.
6. Payment and Taxes
6.1. Subscription Cost
Subscription fees and charges for additional services are determined according to the selected tariff plan. All payments are made in advance for the specified period (30, 90, 180, or 360 days).
6.2. Payment Method and Fees
Payments can be made via Stripe or other payment methods accepted by Us. Payment system fees (e.g., 3.5% on Stripe and other charges) may be added to the total amount of Your order.
6.3. Late Payment
In case of late payment, We have the right to suspend the provision of services or fully terminate access to the Service. All fees accrued for the period of use become immediately payable upon termination of the subscription.
6.4. No Refunds
All payments made (except in cases provided by law) are non-refundable. If You terminate the subscription early, the unused amount will not be refunded.
7. Video, Photo, and Marketing Services
7.1. Video Shooting and Photography
Under the subscription plan that includes video production, TablQ LLC will create short (up to 30 seconds) video clips of dishes. The number of such clips depends on Your chosen tariff plan. All works (videos, photos) will always contain an element indicating “Created by TablQ LLC.”
7.2. Rules of Use
The Client is responsible for the appearance of the dishes, obtaining permissions for shooting, etc. Reshooting is available only within the limits of the chosen tariff (for example, once a year free of charge). The Client receives a non-exclusive license to publish the videos, which must include the credit “Created by TablQ LLC,” on social networks and other channels.
7.3. Additional Work
If You need extended services (marketing, individual POS settings, etc.), We can provide them only upon a separate request and 100% prepayment.
8. Privacy Policy and Personal Data Processing
8.1. Collection and Use of Data
We process Your data in accordance with our Privacy Policy, which is an integral part of these Terms. You (the Client) remain the owner of all data uploaded or transmitted through the Service.
8.2. Data Security
TablQ LLC takes measures to protect data, such as encryption, secure servers, and more. If You suspect a data breach, You must immediately notify TablQ LLC so that We can conduct an internal investigation.
8.3. Confidentiality of TablQ LLC and the Client
Both Parties agree not to disclose each other’s confidential information during the term of their relationship and for 5 (five) years after its termination. Information may be disclosed if required by law or at the request of competent authorities.
8.4. Technical and Commercial Information
You may not disclose any technical or commercial details related to the TablQ LLC Platform to third parties without our prior written consent.
9. Limitation of Liability
9.1. Disclaimer of Warranties
The Service is provided “as is.” We do not guarantee it will operate uninterruptedly or without error. All warranties, express or implied (including merchantability or fitness for a particular purpose), are excluded to the maximum extent permitted by law.
9.2. Direct and Indirect Damages
We shall not be liable for lost profits, lost revenue, harm to business reputation, or any indirect damages arising from the use or inability to use the Service. In any event, TablQ LLC’s maximum liability is limited to the total amount of payments made by You in the last 12 (twelve) months.
9.3. Third-Party Claims
If Your negligence or illegal actions result in claims or lawsuits from third parties against TablQ LLC, You agree to indemnify us for expenses and losses.
9.4. Force Majeure
The Parties are released from liability in the event of force majeure circumstances (natural disasters, hostilities, changes in legislation, cyberattacks, etc.). If such circumstances last more than 30 days, either Party may terminate the agreement/subscription early.
10. Termination of Access
10.1. Initiation of Termination
You may terminate the use of the Service at any time by notifying TablQ LLC. We may terminate or suspend Your access to the Service or terminate the relationship with You if You violate these Terms or applicable law.
10.2. Consequences of Termination
All outstanding amounts must be paid immediately. You lose the right to access the Platform and materials created under the subscription (except for content for which a non-exclusive license was granted). Provisions that, by their nature, remain in effect after termination (including confidentiality, liability limitations, intellectual property) continue to be valid.
11. Marketing and References
11.1. Use of Client’s Logo and Name
We may publicly reference and display Your website or a demo version of Your project (with Your logo or name) for the purpose of promoting our own services (portfolio, social networks, etc.). Such use must not harm the Client’s business reputation.
11.2. No Royalties
No additional payments or royalties shall be due to the Client for such marketing use.
12. Dispute Resolution and Arbitration
12.1. Governing Law
These Terms shall be governed by the laws of the State of Illinois (USA), without regard to its conflict of laws provisions.
12.2. Arbitration
Any disputes arising out of or in connection with these Terms shall be subject to mandatory arbitration under the American Arbitration Association (AAA) in the city (or county) of Arlington Heights, Illinois. The Parties waive the right to a jury trial and participation in class actions. Arbitration will be conducted on an individual basis only.
12.3. No Class Actions
You agree not to participate in any class action lawsuit against TablQ LLC.
13. Miscellaneous
13.1. No Third-Party Beneficiaries
These Terms create no rights for any persons or companies other than the Parties (TablQ LLC and the User).
13.2. No Waiver of Rights
If either Party fails to exercise any right under these Terms, this shall not constitute a waiver of such right in the future.
13.3. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect.
13.4. Entire Agreement
These Terms and the Privacy Policy constitute the entire agreement between the Parties regarding the use of the Service and supersede all prior agreements or understandings.
13.5. Contact Information
If You have any questions, comments, or complaints regarding these Terms or the Service, please contact us: Email: [[email protected]] Mailing Address: 1515 E Central Rd Unit 466B, Arlington Heights, IL 60005, USA
14. Effective Date
These Terms become effective from the moment they are published on our website or from the date of Your signing/acceptance (including electronically). By continuing to use the Service, You confirm that You accept the current version of the Terms.
15. Ownership of the Provided Website
15.1. Exclusive Ownership of TablQ LLC
All websites that TablQ LLC develops, generates, or provides to Clients (including restaurants or other establishments) remain the exclusive property of TablQ LLC. This includes, but is not limited to, design, code, page structure, templates, texts, video and photo materials, and any other elements created by TablQ LLC in the course of providing the Services.
15.2. License to Use
The Client is granted a limited, non-exclusive license to use the created website only during the term of the active subscription. This license allows the use of the website and its functionality for the commercial purposes of the establishment (e.g., online menu, table reservations, etc.). After the expiration or termination of the subscription, TablQ LLC may revoke the license granted and, if necessary, suspend access to the website.
15.3. Prohibition on Claiming Ownership
The Client (You) may not claim ownership of the website, distribute, or transfer any rights to the website or its components to third parties without the prior written consent of TablQ LLC.
15.4. Restrictions on Modifications
Any changes, improvements, or adaptations to the website may only be made by TablQ LLC. The Client is prohibited from independently modifying the software code or design without TablQ LLC’s written consent.
15.5. Consequences of Violation
In the event of a violation of the above provisions, TablQ LLC reserves the right to immediately suspend or revoke access to the website and seek compensation for damages as provided by applicable law and these Terms.
16. User Obligations
16.1. Providing Accurate Information
You agree to provide only truthful and up-to-date information when registering and using the Service. In the event of changes to such information, You must promptly update it in Your account or notify TablQ LLC accordingly.
16.2. Compliance with TablQ LLC Instructions
You agree to follow the instructions, recommendations, and technical requirements of TablQ LLC regarding the configuration, maintenance, and use of the Platform (including websites and video/photo materials), as well as any updates periodically introduced by TablQ LLC.
16.3. Compliance with the Law and Third-Party Rights
You must use the Service and the provided website in full compliance with applicable law, without violating any intellectual property rights or other legitimate interests of TablQ LLC and/or third parties.
16.4. Responsibility for Content
If You post any of Your own content (photos, text, menus, dish descriptions, etc.) on the website or the Platform, You guarantee that You own all rights to such content and that it does not violate the law, moral standards, or third-party rights.
17. Additional Provisions on Technical Support
17.1. Support Levels
TablQ LLC provides technical support in accordance with the current support policy published on the official auth.tablq.com website. This policy specifies response levels, communication channels (email, phone, chat), and approximate timeframes for issue resolution.
17.2. Emergency Suspension of Access
TablQ LLC reserves the right to temporarily suspend or limit access to the Platform or the website if urgent maintenance or preventive work is required to address critical errors or security threats.
17.3. Updates and Upgrades
All updates or improvements to the Platform (including the website) are provided at no additional charge to Users with an active subscription, unless otherwise stated in specific agreements.
18. Electronic Communication and Notifications
18.1. Email Notifications
By using the Service, You agree to receive electronic communications from TablQ LLC regarding updates to the Terms, Platform functionality, promotions, and other important announcements. If You do not wish to receive marketing emails, You can unsubscribe by following the relevant link in the message.
18.2. Transactional Messages
TablQ LLC reserves the right to send You transactional emails (regarding subscription changes, invoices, receipts, etc.), which cannot be unsubscribed from, as they contain important information for using the Service.
18.3. Effective Time of Notifications
All official notices sent by TablQ LLC to the User are deemed delivered on the next business day after successful transmission to the email address provided by the User during registration or account updates.
19. Final Provisions
19.1. No Partnership
Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between TablQ LLC and the User.
19.2. Transfer of Rights and Obligations
TablQ LLC may assign its rights and obligations under these Terms to third parties (for example, in the event of a merger or acquisition), upon notifying the Users. The User may not assign its rights or obligations without the prior written consent of TablQ LLC.
19.3. Force Majeure (Additional Clarification)
“Force Majeure Events” refer to events or circumstances that arise beyond the control of the Parties and hinder the full or partial performance of obligations under these Terms. Such events include (but are not limited to) natural disasters (floods, earthquakes, fires), military actions, terrorist attacks, civil unrest, pandemics, epidemics, governmental restrictions, changes in legislation, failures in global infrastructure (electricity, communication networks), cyberattacks, or other similar occurrences beyond the reasonable control of the Parties.
19.4. Amendments and Supplements to the Terms
In addition to the procedure set forth in Section 2.3, TablQ LLC reserves the right to make minor (technical) amendments to the Terms without mandatory prior notice if such changes do not materially affect the rights and obligations of Users. For all other changes, Users will be notified in an appropriate manner (e.g., email, notice on the website).
19.5. Electronic Signature and Integrity of the Agreement
These Terms may be signed electronically, and such signature shall have full legal force. These Terms, together with the Privacy Policy and any additional agreements, constitute the entire agreement between the Parties and supersede all prior or concurrent agreements on the same subject matter.
Conclusion
BY CONTINUING TO USE THE SERVICE, YOU AGREE TO ALL NEW PROVISIONS (15–19) AND TO ALL PREVIOUSLY PROVIDED TERMS. If any of these provisions are not suitable for you or contradict your understanding, please do not sign the TablQ LLC Service Agreement. Thank you for your trust and cooperation!